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Frequently Asked Questions
Miscellaneous
Q What is the warranty on products shipped by ChoiceCarAudio.com.
A All products sold by ChoiceCarAudio.com
carry a 90 Day Limited Warranty from the date of purchase by ChoiceCarAudio.com
against manufacturers defects and at the discretion of ChoiceCarAudio.com
will be repaired or replaced.
Q How do I return a defective product?
A Send an e-mail to Sales@ChoiceCarAudio.com and
request an RMA Form. The RMA Form will be returned to you for completion
and return to ChoiceCarAudio.com. After review for compliance a RMA
Number with all shipping instructions will be e-mailed to you. You
may also review this in our terms and conditions.
Q How long does it take for repair or replacement
of defective products?
A ChoiceCarAudio.com does
its best to keep this process as short as possible. However, it is
sometimes delayed by replacement product stock and repair times.
Q Can I return products without an RMA#?
A No. You need to request
a RMA# to get the proper instructions and requirements for your return.
Q Do I need to keep my product box and packaging?
A Yes. If you need to return
the product to us you will be able to ship it back to us with less
likelihood of damage. We are also required by the manufacturers to
return products in the original packaging for replacement if needed.
Q If I change my mind can I return my purchase?
A ChoiceCarAudio.com does
not sell used, refurbished or like new products. As a result of this
policy we cannot accept returns for any reason other than defective
products which would be repaired or replaced and no credit will be
issued.
Q Do you sell used, refurbished, like new or B
stock products?
A ChoiceCarAudio.com sells
only new products. No used. No like new. No B stock.
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